Communication can be difficult I recently had the pleasure of interviewing an old friend (video post coming soon!), Jill McPherson. We talked about the assumptions we all make all day, every day, that have the potential to lead to miscommunication or conflict with those around us. After we finished
In our every day conversations we ask others a lot of “closed” questions. Closed questions are ones that only require a “yes” or “no” answer. Yes or no really doesn’t give us much information and we’re often missing out on crucial pieces of info that could help us to resolve something.